1.1. The contracting parties have agreed that the buyer, if he is a natural person, is obliged to notify the seller of his name and surname, address of permanent residence including zip code, telephone number and email address.
1.2. Buyer or the person concerned (hereinafter referred to as the "buyer" or "person concerned") provides personal data to the seller voluntarily for the purpose of fulfilling his obligations arising from the purchase contract and further communication with him. Without their provision, the seller cannot properly fulfill the contract with the buyer and therefore it will not be possible to conclude it with the buyer. The purpose of processing this personal data is the issuance of a tax document, pre-contractual relations, identification of the buyer, confirmation of the order by phone or via e-mail, delivery of goods, registration on the online store https://gemsy.sk, implementation of marketing activities, information about news and promotions offers.
1.3. The seller processes the personal data of the affected persons for marketing purposes based on their request or the consent of the person concerned in accordance with Act no. 18/2018 Coll. SR SR. The affected person expresses his consent to the processing of personal data for this purpose when ordering goods through the https://gemsy.sk online store, when registering on the https://gemsy.sk online store or in another suitable way. The person concerned expresses his consent by checking the appropriate box before sending the order or when registering on the online store https://gemsy.sk, so that the seller processes and stores his personal data in the scope of first name, last name, e-mail address during the seller's activity related to sending information about news and promotional offers and processed them in its Marketing information system. The buyer grants the seller this consent for a certain period until the purpose of processing the buyer's personal data is fulfilled
1.4. By sending the order to the seller, the buyer honestly declares that he gives his consent in accordance with para. § 11 par. 1 of Act no. 122/2013 Coll. on the protection of personal data, as amended (hereinafter referred to as "ZnOOÚ"), that the seller processes and stores his personal data to the extent according to point 1.1. for the purposes specified in point 1.2. The seller undertakes to handle and dispose of the buyer's personal data in accordance with the applicable legal regulations of the Slovak Republic. After fulfilling the purpose of processing, the seller will immediately dispose of the buyer's personal data in accordance with sec. § 17 par. 1 ZnOOÚ. The buyer can withdraw consent to the processing of personal data at any time in writing. The consent expires within 1 month from the delivery of the revocation of consent by the buyer to the seller.
1.5. The buyer has the right and the opportunity to update personal data directly in online mode on the website of the online store, in the customer section, immediately after logging in.
1.6. The seller declares that in accordance with section § 6 par. 2 letters c) ZnOOÚ will collect personal data exclusively for the purpose specified in point 1.2. these general terms and conditions.
1.7. The seller declares that in accordance with section § 6 par. 2 letters e) ZnOOÚ will ensure that personal data is processed and used exclusively in a manner that corresponds to the purpose for which it was collected.
1.8. The seller declares that in accordance with § 6 par. 2 letters i) ZnOOÚ will process personal data in accordance with good morals and will act in a manner that does not contradict ZnOOÚ or other generally binding legal regulations and will not circumvent them.
1.9. The buyer has the right to demand from the seller based on a written request
confirmation of whether or not personal data about her are being processed,
in a generally comprehensible form, information about the processing of personal data in the information system to the extent:
a) identification data of the seller and the seller's representative, if appointed,
b) identification data of the intermediary; this does not apply if the seller does not proceed in accordance with § 8 ZnOOÚ when obtaining personal data,
c) purpose of personal data processing,
d) list of personal data or scope of personal data according to § 10 par. 4 of the first sentence of ZnOOÚ a
e) additional information, which, taking into account all the circumstances and conditions of personal data processing, is necessary for the buyer to guarantee its rights and interests protected by law, in particular to the extent of:
- instruction on the voluntariness or obligation to provide the required personal data; if the seller obtains the buyer's personal data on the basis of the buyer's consent according to § 11 ZnOOÚ, he will also notify the buyer of the validity period of the consent, and if the buyer's obligation to provide personal data results from a directly enforceable legally binding act of the European Union, an international treaty to which the Slovak Republic is bound, or a law , the seller informs the buyer of the legal basis that imposes this obligation on the buyer, and informs the buyer of the consequences of refusing to provide personal data,
range of recipients, if it is assumed or obvious that personal data will be made available to them,
third parties, if it is assumed or obvious that personal data will be provided to them,
form of publication, if personal data is to be published
third countries, if it is assumed or obvious that personal data will be transferred to these countries,
1.10. When issuing a decision according to paragraph 1.14. the buyer is entitled to become familiar with the procedure for processing and evaluating operations:
in a generally comprehensible form, precise information about the source from which he obtained her personal data for processing,
in a generally comprehensible form, a list of her personal data that is the subject of processing,
correction or disposal of your incorrect, incomplete or out-of-date personal data that is the subject of processing,
disposal of her personal data, the purpose of which has ended; if the subject of processing is official documents containing personal data, he can request their return,
liquidation of her personal data, which are the subject of processing, if there has been a violation of the law,
blocking of her personal data due to withdrawal of consent before the expiration of its validity period, if the seller processes personal data based on the consent of the buyer.
1.11. Buyer's right according to point 1.10. points 3 and 4 can be limited only if such a limitation results from a special law or its application would violate the protection of the buyer, or the rights and freedoms of other persons would be violated.
1.12. Based on a free written request, the buyer has the right to object to the seller
the processing of her personal data, which she assumes are or will be processed for direct marketing purposes without her consent, and to request their disposal,
using the title, name, surname and address of the buyer for the purposes of direct marketing in postal communication, or
providing the buyer's title, first name, last name and address for direct marketing purposes.
1.13. The buyer, on the basis of a written request or in person, if the matter cannot be delayed, has the right to object to the processing of personal data by the seller at any time in cases according to § 10 par. 3 letters a), e), f) or g) ZnOOÚ by stating legitimate reasons or presenting evidence of unauthorized interference with its rights and interests protected by law, which are or may be damaged in a specific case by such processing of personal data; if this is not prevented by legal reasons and it is proven that the buyer's objection is justified, the seller is obliged to block and dispose of the personal data, the processing of which the buyer objected to, without undue delay, as soon as the circumstances allow.
1.14. The buyer, on the basis of a written request or in person, if the matter cannot be delayed, further has the right to object to the seller at any time and not to submit to the seller's decision, which would have legal effects or a significant impact for her, if such a decision is issued solely on the basis of automated processing of her personal data data. The buyer has the right to ask the seller to review the issued decision by a method different from the automated form of processing, while the seller is obliged to comply with the buyer's request, so that the decisive role in the review of the decision will be played by an authorized person; the seller informs the buyer about the method of examination and the result of the finding within the period according to point 1.21. The buyer does not have this right only if it is established by a special law in which measures to ensure the legitimate interests of the buyer are regulated, or if within the framework of pre-contractual relations or during the existence of contractual relations, the seller issued a decision by which he complied with the buyer's request, or if the seller based on of the contract took other reasonable measures to ensure the legitimate interests of the buyer.
1.15. If the buyer exercises his right
in writing and from the content of her request it follows that she is exercising her right, the request is considered to have been submitted in accordance with this Act; the request submitted by e-mail or delivered by the buyer in writing no later than three days from the date of its dispatch,
in person orally in the minutes, from which it must be clear who exercised the right, what is claimed and when and who drew up the minutes, his signature and the buyer's signature; the seller is obliged to hand over a copy of the minutes to the buyer,
in the case of an intermediary according to point 1 or 2 of this paragraph, he is obliged to hand over this request or minutes to the seller without unnecessary delay.
1.16. If the buyer suspects that his personal data is being processed without authorization, he can submit a proposal to the Office for the Protection of Personal Data of the Slovak Republic to initiate proceedings on the protection of personal data.
1.17. If the Buyer does not have full legal capacity, the legal representative can exercise his rights.
1.18. If the buyer is not alive, her rights that she had under this law can be exercised by a close person.
1.19. The buyer's request according to point 1.9., 1.10. 1/, 3/ to 6, and point 1.12. until 1.14. provided by the seller free of charge.
1.20. Buyer's request according to point 1.10. 2/ the seller will provide free of charge, except for payment in an amount that cannot exceed the amount of material costs incurred for the purpose of making copies, supplying technical media and sending information to the buyer, unless a special law provides otherwise.
1.21. The seller is obliged to process the buyer's request in writing according to paragraphs 1.19. and 1.20. no later than 30 days from the date of delivery of the application.
1.22. Limitation of the buyer's rights according to point 1.11. the seller will notify the buyer and the Personal Data Protection Office of the Slovak Republic in writing without undue delay.
After sending the order or registration, the buyer can receive messages about the offers of goods, promotions and services of the seller. The customer can revoke the shipment at any time after logging into the client center in the "My account" section and the "My newsletter" subsection.
By checking the box before sending the order, the buyer expresses that he has familiarized himself with these general terms and conditions, fully understood their content and that he agrees with them.
The seller reserves the right to change these general purchase conditions. The obligation of written notification of changes to the general purchase conditions is fulfilled by placing them on the website https://gemsy.sk.
The relevant provisions of the Civil Code, Act no. 22/2004 Coll. on electronic commerce and on the amendment of Act no. 128/2002 Coll. on state control of the internal market in matters of consumer protection and on the amendment of certain laws as amended by Act no. 284/2002 Coll., as amended, and Act No. 102/2014 Coll. on consumer protection in distance selling.
All prices in Bitcoin are converted from the price in Euros according to the Bitcoin Best Bid (BBB) rate provided by our partner BitPay. All Bitcoin transactions are accompanied by an invoice that is valid for 15 minutes. If the payment is not made within the given limit, it is necessary to create a new invoice.
Canceled orders: Canceled orders may be entitled to a refund in euros. The compensation will be issued in the full amount of the order value in Euro currency to the bank account according to the buyer's request.
Returned orders: Returned orders will be entitled to a refund of funds in euros to the bank account according to the buyer's request.
Payment anomalies:
If any of the following situations occur when paying in Bitcoin, our customer support will try to contact you to help you resolve the situation.
Overpaid Order: The overpaid order will be accepted and any funds over the requested amount will be returned to the buyer.
Underpaid order: The order will be canceled and the payment will be refunded to the buyer.
Late paid order: The order will be canceled and the payment will be refunded to the buyer.
If neither DIAMOND GROUP, s.r.o. nor BitPay is able to verify the legitimacy of the Bitcoin transaction, the order will be cancelled.
These general terms and conditions become effective against the buyer upon conclusion of the purchase contract.
WHAT PERSONAL DATA DO WE COLLECT FROM YOU?
In order for us to be able to fulfill your requirements and wishes to the greatest extent possible, and subsequently to be able to fulfill them according to your ideas and expectations, we therefore need to know your personal data. We then use the collected data to support and deepen the best possible relations between you and our company DIAMOND GROUP, s.r.o. In order for us to be able to fulfill this purpose as best as possible, we need your consent to the processing of personal data.
The way in which we try to acquire this data from you is when you create an order on our website. You are automatically registered in our system. We have your first and last name, billing and delivery address, telephone and e-mail contact available.
During this entire process, DIAMOND GROUP, s.r.o. is governed by valid legislation and general business terms and conditions.
WHY DO WE NEED THIS DATA FROM YOU?
Personal data is primarily used for the electronic processing of your order, for the correct delivery of the goods from your order, as well as for the receipt and settlement of payments that we receive from you and, last but not least, for communication with you regarding your order. These actions form a very essential and inseparable part of our work.
For the marketing purposes of our company DIAMOND GROUP, your personal data are also used, as well as for the creation of various statistics, which, however, are compiled only for the internal purposes of our company. Your personal data will not be provided to third parties, with the exception of subcontractors and intermediaries, but only those data that are involved in the necessary and successful execution of your order and its subsequent delivery.
DIAMOND GROUP is committed to this.
HOW TO CHANGE, UPDATE, DELETE YOUR PERSONAL DATA?
Our customers can edit their provided personal data at any time after logging into their account, or in the form of a written request, which must be sent to our e-mail address info@gemsy.sk. After this action, your personal data will subsequently be deleted from the database of DIAMOND GROUP, s.r.o., which will no longer process them.
If you no longer wish to receive the newsletter from our company DIAMOND GROUP, s.r.o., you can unsubscribe free of charge by clicking on "unsubscribe" at the bottom of the newsletter.
WHAT ARE COOKIES AND WHAT DO THEY MEAN FOR US?
A cookie is a short text file that is sent to the browser by visited websites. The company DIAMOND GROUP shares these so-called cookie files to improve and simplify your visit to our site <a href="https://gemsy.sk">https://gemsy.sk</a>. They are not used by our company to store your personal information, and we also do not share them with a third party.
With the help of cookies, we obtain data such as the number of visits to our site, the total number of customers, as well as in this way we are informed about the type of goods you buy on the Internet, so we can subsequently offer you the product you are looking for at a discounted price, e.g. using the newsletter.
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