Contact us info@gemsy.store

Complaint

HOW TO PROCEED WHEN I WANT TO ADVERTISE THE GOODS?

If you wish to complain about the goods, let us know by phone at +421 902 111 600 or via e-mail info@gemsy.sk and we will provide you with the necessary instructions as well as the address for complaining about the goods.

HOW QUICKLY DO YOU HANDLE THE CLAIM?

We always try to handle the complaint as soon as possible, but we will handle it within 30 days from the date of delivery of the goods to our warehouse at the latest.

DID NOT FIND THE ANSWER TO YOUR QUESTION?

If, despite answering these most frequent questions, you need to contact us, you can do so via our e-mail info@gemsy.sk , or by phone at +421 902 111 600 .